Privacy policy

How Large Swan Technology Ltd handles personal information when you contact us, visit this website or use our services.

Last updated: 10 October 2026

01Who we are and what this covers

Large Swan Technology Ltd is based in Auckland, New Zealand. This policy covers this website and enquiries to our team. Data handling for a particular software product or customer project is also subject to the applicable service agreement and any product-specific privacy notice.

02Information you provide

When you contact us, we may receive your name, email address, phone number, business details and the information you choose to include in your enquiry. Please only provide information needed for your enquiry, and do not send passwords, payment card details or sensitive customer data through this website.

03The website enquiry form

The form prepares an email draft on your device. It does not submit your enquiry to our server or send an email automatically. Your details reach us only when you send the email in your email application. You can also contact us directly without using the form. If you leave out information needed to understand or reply to your enquiry, we may be unable to help.

04Website use and external services

Website hosting and security services may process technical information such as your IP address, browser details and request logs to deliver and protect the site. This website does not include advertising pixels or analytics tracking scripts. Opening an email application, WeChat or WhatsApp involves an external service whose own privacy terms apply.

05How we use and share information

We use enquiry information to respond, understand your requirements, prepare proposals, provide agreed services, manage billing where relevant and meet legal obligations. We do not sell your personal information. Information may be handled by service providers supporting our email, hosting, IT or agreed customer services, or disclosed where required by law. We limit sharing to what is needed for the relevant purpose.

06Storage, security and overseas handling

We take reasonable steps to protect personal information and retain it only for as long as needed for the purpose for which it was collected or for legal obligations. Providers supporting our services may process information outside New Zealand. Where overseas disclosure rules apply, we must meet the requirements of the New Zealand Privacy Act 2020. No internet transmission or storage system can be guaranteed completely secure.

07Access, correction and privacy concerns

You can request access to, or correction of, personal information we hold about you by emailing info@largeswan.com. We may need to verify your identity. You may also ask us to delete information we no longer need; legal or contractual retention requirements may apply. If a concern remains unresolved, you can contact the New Zealand Office of the Privacy Commissioner at privacy.org.nz.

08Changes and contact

We may update this policy when our website or information practices change. The date below identifies the current version. For privacy questions, contact Large Swan Technology Ltd at info@largeswan.com or 0224566886.

Questions? Contact us at info@largeswan.com

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Prefer email? info@largeswan.com

Phone0224566886