LARGE SWAN TECHNOLOGY
Service terms
A guide to using our website and arranging technology services with Large Swan Technology Ltd.
Last updated: 10 October 2026
01Website information and customer agreements
This website describes our products and services and lets you contact us. Browsing the site or preparing an enquiry does not place an order or create a paid service agreement. For a customer project, the accepted quotation, signed service agreement and any agreed product terms set out the scope and obligations. These website terms do not replace an existing customer agreement.
02Scope and delivery
Our services may include software development, POS systems, SaaS subscriptions, websites, integrations and technical support. Before work starts, we confirm the relevant deliverables, costs, availability and responsibilities with you. Changes to scope or timing should be agreed in writing.
03Fees, payment and cancellation
Prices, applicable GST, payment dates, subscription periods, cancellation and refund arrangements are set out in the quotation or service agreement you accept. Any late payment charges must be agreed there. This website does not introduce a separate late fee or blanket no-refund rule.
04Customer data and confidentiality
Provide only data you are authorised to share and agree appropriate access permissions with us. Backup, retention, export and recovery responsibilities should be set out for the relevant service. Each party should protect the other party’s non-public information. Our privacy policy explains how website enquiries are handled.
05Intellectual property and acceptable use
Our website content, branding and existing software remain protected by intellectual property rights. Ownership and licences for custom deliverables are set out in the project agreement. Do not copy or distribute protected material without permission, attempt unauthorised access, disrupt our services or use them unlawfully.
06Availability and responsibility
Maintenance, third-party services, network failures and events outside reasonable control may affect availability. Service levels, support commitments and any limits of liability must be stated in the applicable agreement. Nothing in these website terms excludes rights or remedies that cannot lawfully be excluded under New Zealand law, including applicable Consumer Guarantees Act rights.
07New Zealand law, questions and updates
These website terms are governed by New Zealand law, subject to any mandatory rights that apply. Please contact us first about a service concern so we can work towards a resolution. Updates to this page do not automatically amend a signed customer contract. Contact info@largeswan.com or 0224566886.
Questions? Contact us at info@largeswan.com
Read our privacy policy