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PROJECTS & EXPERIENCE / SHOP

Ecommerce & mini program project overview

Explore an online sales workflow using our mature ecommerce and mini program products. Consider the customer path from browsing products to placing an order alongside the way staff handle that order.

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Ecommerce & mini programs interface design

LARGE SWAN / SHOP

Product & delivery scope

Prepare catalogue examples, the intended shopping journey and payment and delivery requirements. Agree how orders reach the back office and which connections to POS, B2B or ERP are included.

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Storefront

Organise the online catalogue by category and brand, with product detail pages and a wishlist. Customers can browse the range before adding products to their cart.

  • Categories and brands
  • Product detail pages
  • Wishlist and shopping cart

Checkout

Checkout brings together addresses, payment choices and order totals. Coupons, points and delivery or store pickup are available according to the enabled store configuration and plugins.

  • Address and payment selection
  • Configured coupons and points
  • Delivery and optional store pickup

Mini programs

The mini program includes product categories, a cart, checkout, saved addresses and customer order details. Payment methods are selected for the mini program platform and the merchant account.

  • Mobile catalogue and cart
  • Checkout and saved addresses
  • Customer orders and refund records

Back office

The web store, mini program and B2B ordering use OmniStore backend services for products and orders. Staff manage the catalogue and order workflow centrally; separate ERP connections require their own mapping and setup.

  • Shared product services
  • Central order management
  • Store-specific configuration

Customer names and project-specific results will be added as individual case studies become available.

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